Linking Thoughts: the blog of BUSUP

Employee Transportation for Hiring & Retention | BUSUP

Written by BUSUP US | Oct 26, 2026, 7:51:15 PM

A competitive salary may not be enough to attract qualified candidates if getting to work is a challenge. According to Monster's 2026 Commute Report, 49% of surveyed U.S. workers said commuting costs or travel time had influenced their decision to turn down a job opportunity.

For companies operating manufacturing plants, logistics hubs, data centers, and other large facilities, it's worth asking: Are commuting challenges limiting your access to qualified talent?

Why Employee Transportation Matters for Hiring and Retention

In many U.S. markets, employees rely on personal vehicles to travel long distances to work, sometimes spending more than an hour commuting each way. For facilities outside major urban centers, travel time, costs, and reliability can make otherwise attractive job opportunities impractical.

The consequences can extend beyond recruitment. Difficult commutes may contribute to attendance issues, employee dissatisfaction, and retention challenges, particularly among workers with early-morning, overnight, or rotating shifts.

Monster's report highlights how commuting influences employment decisions:

  • 32% would require at least a 20% salary increase to accept a commute 20 minutes longer than their preferred travel time.


  • 68% believe employers should help cover commuting expenses for at least some employees required to work on-site.

  • 75% say rising living costs have made work-life balance or commuting flexibility more important in their job search.

These findings suggest that employers should consider transportation alongside compensation and workforce planning.

Four Questions Employers Should Ask About Employee Transportation

Transportation needs vary depending on the worksite, workforce, and shift schedules. Four key questions can help employers identify where commuting support could make the greatest difference.

1. Where do employees live?

Workforce location data can reveal shared commuting corridors and help employers identify strategic pickup locations rather than planning shuttle routes based on assumptions.

2. Which shifts are hardest to reach?

Employees starting work before sunrise or finishing after midnight may have few alternatives to driving. Transportation schedules should reflect actual working hours and shift patterns.

3. Where does public transit fall short?

Having a bus stop nearby doesn't necessarily mean employees have a practical way to get to work. Employers need to evaluate whether public transit serves the communities where employees live, aligns with their schedules, and provides reasonable travel times.

4. How does transportation demand change over time?

Hiring, new shifts, and facility expansions can change commuting patterns. Monitoring ridership and vehicle occupancy helps companies adjust routes as workforce needs evolve.

When Does a Shared Shuttle Program Make Sense?

In car-dependent markets like the United States, employee shuttle programs can provide an organized alternative to individual car commutes, connecting residential areas with hard-to-reach workplaces.

At BUSUP, a shared shuttle refers to a service where employees from two or more companies ride in the same vehicle, rather than simply employees from a single company riding together. This model can be particularly beneficial for businesses located near each other with similar routes and schedules, allowing them to make better use of vehicle capacity and share operating costs.

One example is BUSUP's operation serving SSA Marine and McKinstry in Seattle, where employees from both companies use the same shuttle service.

BUSUP helps companies plan and manage these transportation programs based on employee locations, work schedules, and ridership demand. By monitoring route performance and vehicle occupancy, companies can identify opportunities to improve efficiency while keeping employee accessibility a priority.

A Brief Example from Maryland

In August 2026, the Maryland Transit Administration launched a commuter bus route serving Tradepoint Atlantic, near Baltimore. According to the agency, the service was designed to reduce some workers' commute times from 90 minutes to approximately 30 minutes. This example illustrates how better transportation connections can expand access to employment opportunities.

The Business Impact of Better Commutes

Reliable employee transportation can make hard-to-reach workplaces accessible to more candidates while helping companies use vehicle capacity more efficiently. Employee shuttle programs can also reduce reliance on personal vehicles.

According to BUSUP's 2025 Sustainability Report, the company reported 18,400 metric tons of CO₂e in avoided emissions and 21.88 million passengers transported in 2025. The report also states that one BUSUP bus replaces an average of 33 cars. These figures represent the company's global impact.

Ultimately, a company can offer competitive job opportunities and still struggle to hire if employees cannot reliably reach the workplace. Making transportation part of workforce planning helps employers address this barrier.

Is Transportation Limiting Access to Your Workforce?

BUSUP helps companies assess commuting demand and develop transportation solutions tailored to their operational needs.

 

Explore BUSUP's employee transportation solutions